The GP Patient Survey (GPPS) is an England-wide survey, providing practice-level data about patients’ experiences of their GP practice. Ipsos MORI administers the survey on behalf of NHS England.
The practice is delighted with the survey results, particularly that we have been able to maintain our high scores during what are very challenging times for general practice.
We are also pleased that we exceed both Southern Derbyshire CCG and national averages.
97% of respondents find it easy to get through to this surgery by phone
(CCG average: 67%/National average: 71%)
76% of respondents usually get to see or speak to their preferred GP
(CCG average: 50%/National average: 56%)
92% of respondents describe their experience of making an appointment as good
(CCG average: 71%/National average: 73%)