To make an appointment, please visit our Consulting Room.
You can book appointments up to 4 and 6 weeks ahead. This is the best way to ensure you see the doctor of your choice.
48 Hour Booking
Emergencies – if you need an urgent appointment today
If you ring the surgery needing an urgent appointment today your call will be ‘triaged’. This means that the receptionist will take your details, ask you for a little bit of information about the problem (but please don’t worry if you would prefer not to tell the receptionist) and ensure that a doctor calls you back.
When the doctor calls you back he/she will assess your problem and decide upon the best way for you to be treated. This may mean that the doctor will make an appointment for you to visit the surgery that day or it may be that the problem can be dealt with over the phone and you won’t need to come to the surgery.
All patients will be offered the earliest possible call-back time by the doctor and we guarantee that your call will be returned. Please be assured that all patients who need to be seen will be seen.
We can arrange an interpreting/translation service if required for patients whose first language is not English. Please let us know if this is needed when you book your appointment.
Late arrivals make it impossible for the doctor to run to time, and other patients are kept waiting. For this reason, if you arrive late you may be asked to re-book for another day, unless your need to see the doctor is urgent.
We make every effort to ensure that surgeries run on time. However, there will be occasions when an emergency arises, or patients need longer than the 10 minutes allotted to them, and this results in you having to wait beyond your appointment time. We ask for your patience and understanding when this happens.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. If you need to cancel an appointment you can do so online – please inform us a soon as possible.