Friends and Family feedback for October 2024.

It is important to us to receive your feedback, we read your comments carefully and ensure we share compliments with our staff team. It is also important for us to hear where things have not worked as well as this enables us to make changes to improve. Please help by  completing our Friends and Family feedback if you are sent a link after attending the practice. You can also feedback at any time 

Our feedback data for October is shown below 

Some of the comments included …

“On Saturday with queues of us waiting for our vaccination jabs could have been difficult for everyone. But the staff handled the situation very efficiently. They were attentive to our needs and always smiling. I am so grateful for the excellent services that Hannage Brook continues to provide.”

“Hannage Brook Medical Centre go above and beyond in its quest to provide the very best care for the community of Wirksworth. The dignity and well being of its patients is paramount in its ethos – we are filled confidence and love for our practice – Thankyou”

“Truly an outstanding practice! The GPs delivery excellent care and -for example – follow up blood tests very carefully. The nurses and receptionists are friendly and efficient, and all aspects of the practice are well organised.”