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Practice Management

Carol Wilby

Business Manager 

The business manager is involved in managing all of the business aspects
of the practice such as making sure that the right systems are in place
to provide a high quality of patient care, human resources, finance,
patient safety, premises and equipment and information technology.
The practice manager supports the GPs and other medical professionals
with delivering patient services and also helps to develop extended
services to enhance patient care.

Marion Jones

Operational Manager 


Rebecca Pidcock Secretary

Rachel Rooney Secretary / Administration Assistant

Hannah Birch Administration Assistant

Kathy Beddoes/Georgina Makemson Clinical Administrator

Sharron Cooper Records Summarizer

Sue Green Office Assistant


Linda Beckett - Reception Manager

Elizabeth Allsop - Reception Manager 

Julia Mitchell

Samantha Foden

Lynn Smith

Georgina Makemson

Natalie Brazier

Rebecca Toplis

Heidi Davies-Gill

Eve Kerry - Apprentice

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

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